TERMS AND CONDITIONS OF SALE
Through its WEBSITE: https://www.cmtravessera.com, of, CENTER MEDIC INTEGRAL JOANIC, SL, hereinafter, CENTER MEDIC TRAVESSERA, the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information must access the contact form, those who want to acquire the products and services offered on this website, must register in the USERS form, which is acquired by completing the REGISTRATION form, your data will be incorporated into an automated file for your protection in application of, article, 13, of the General Data Protection Regulation-EU- 2016/679, of the Parliament and Council of Europe, of, 27 of April 2016, and the LOPD- 3/2018, of Guarantee of Digital Rights of December 5, Directive 2011/83 / EU, on consumer rights, of the Law applicable to Electronic Commerce, 34/2002, LSSI-CE, Law 9/2014, General Telecommunications, and Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary Laws.
In accordance with article, 6, section, f, of the RGPD-UE-2016/679, and the LOPD-3/2018, of Guarantee of Digital Rights, in its article, 7, it states that the interests or rights and fundamental freedoms of the interested party that require the protection of their personal data, in particular when the interested party is under the age of 14, who cannot give their consent for an online business or health form to collect their personal data, being their representatives legal (parents or guardians) who can do so on their behalf, except when the minor is at least 16 years old, their consent will be lawful.
1.INFORMATION ABOUT THE SALE PRODUCT:
The WEBSITE: https://www.cmtravessera.com, of which it is the Administrator, CENTER MEDIC TRAVESSERA, of the online sale and marketing of kits for rapid tests for the detection of Covid 19, detection of antibodies, epidemiological diseases, analytical rapid STD, drug screening and medical screening services.
2. PRODUCT PRICES AND SHIPPING:
The exposed prices that are indicated through the WEBSITE, include VAT on all its products and the price of the shipments of the detection kits displayed on this website, for Barcelona and Province will be free, a rate that will be reflected at the time of the acceptance of the purchase in the MY CART section.
3. ORDER FORMALIZATION:
Once the order has been formalized, that is, with the acceptance of the conditions of sale and conditions of web use and the confirmation of the purchase process in the MY CART section, the administrator of the Web page, https: //www.cmtravessera. com, will send an email to the USER / CLIENT, confirming the details of the kits purchased and how to proceed to do so. Once the test is carried out, the content will be sent as quickly as possible to the Center Medic Travessera, to analyze the content of the test, and the result will be sent to the client through the selected information medium.
4. WAY TO PAY:
The USER / CUSTOMER, will pay with the euro currency €, at the time of ordering the product.
This WEBSITE complies with the regulations, PCI-DSS (Payment Card Industry-Data Security Standard) mandatory compliance for all those websites that store, handle and process sensitive financial information such as bank card data.
The USER / CLIENT must pay the amount corresponding to their order through the payment system; DEBIT CARD, VISA, MASTERCARD and PAY PAL.
The USER / CLIENT must notify the administrator of the website of any undue or fraudulent charge in the payment system used, by email, firstname.lastname@example.org, or by phone, +34 93 408 91 05, in the least possible period of time for the administrator to carry out the appropriate procedures.
5. DEADLINES AND PLACE OF DELIVERY OF ORDERS:
Depending on the destination, different modes or shipping methods can be used, each mode and each destination have shipping times that are specified in the order confirmation process in the description of each product, the usual delivery time of the order for Barcelona and Province, is in the, 24 hours, approximate and indicated in business days, although a delay in the supply will not be a reason for penalty.
The administrator of the website will not be responsible for errors caused in the delivery when the delivery address entered by the USER / CUSTOMER in the order form does not conform to reality or has been omitted. The deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the website will inform its USERS / CLIENTS, as soon as it becomes aware of them.
Each delivery is considered made from the moment the product is made available to the USER / CLIENT, which is materialized through the control system using the shipping system. Delays in delivery will not be considered those cases in which the order has been made available to the USER / CUSTOMER, within the term and could not be delivered for reasons attributable to the USER / CUSTOMER.
When the order leaves our company, a notice or email will be sent to the USER / CUSTOMER, notifying that your order is being sent by the messaging system so that you can follow the order.
.1. DELIVERY, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If at the time of delivery the USER / CUSTOMER is absent, the dealer will leave a receipt indicating how to proceed to collect the order. The administrator of the website contracts as part of the delivery service a courier company who will guarantee that the delivery occurs.
If after 24 hours on business days, after the delivery of the order has not been arranged, the USER / CLIENT must contact the administrator of the website.
In the event that the USER / CUSTOMER, does not proceed like this, after the business days that the distributors have stipulated from the delivery of the order, it will be returned, and the USER / CUSTOMER, must bear the shipping costs and return of the order, as well as the associated management costs.
If the reason why delivery has not been possible is the loss of the order, CENTER MEDIC TRAVESSERA will initiate an investigation, which will delay the delivery of the order, a circumstance that the administrator of this website will solve with the client.
5-2. DILIGENCE IN DELIVERY:
The USER / CUSTOMER must check the good condition of the order before the dealer who, on behalf of the website administrator, delivers the requested product. If, subsequently, once the products have been reviewed, the USER / CUSTOMER detects any incident such as indications of having been manipulated or any damage caused to it by the shipment, he undertakes to notify the administrator of the website as soon as possible, at telephone: +34 93 408 91 05, or via email: email@example.com.
6. RETURN OR WITHDRAWAL:
6.1. RETURN OR WITHDRAWAL PROCEDURE
In attention to Royal Legislative Decree, 1/2007, in its article 71, and Law 3/2014, of March 27, the products purchased on this website may be returned and reimbursed, provided that the USER / CLIENT, communicates to the administrator your intention to return or withdraw from the order, which will have 14 days from receipt of the product purchased until the return and arrival at the facilities of CENTER MEDIC TRAVESSERA.
The right of withdrawal will not be applicable, in accordance with article 103 of Law 3/2014, when the following sections concur:
a) The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been completely executed by the employer, you will have lost your right of withdrawal.
b) The supply of goods made according to the specifications of the consumer and user or clearly personalized.
c) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
The website administrator will only accept returns that meet the following requirements:
The product must be in the same state in which it was delivered and must retain its original packaging and labeling.
A copy of the delivery note or invoice issued inside the packaging must be included, where the reason for the return is also explained.
If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was ordered, etc.), the amount of the return will be reimbursed according to article, 107.1, of the Law 3/2014. If the reason is another, the cost of the return costs will be borne by the USER / CUSTOMER;
To proceed with a return, the following steps must be followed.
You must inform as soon as possible upon delivery, and indicate that the product wants to be returned. The information can be done by phone: +34 93 408 91 05, or by email; firstname.lastname@example.org.
The USER / CUSTOMER must return the products through the same system that was delivered the shipment.
The return will be paid by the USER / CLIENT. The administrator of the website accepts and treats returns under the protection of Spanish Laws, and those of the EU, mentioned above.
7. REFUND TO USER / CUSTOMER:
Refund of money, if you wish, on items not expressly ordered out of the catalog. This right does not apply to products specifically ordered with personalized items.
Only in the event that the physically delivered service is defective or incorrect, the website administrator will also reimburse the USER / CLIENT, the corresponding expenses in accordance with article, 107, of Law 3/2014.
The administrator of the website will manage the order to refund the amount of the order, under the same system that was used for payment. The application of the refund in the account or card of the USER / CLIENT will depend on the payment system and the issuing entity.
8. APPLICABLE LAW AND ARBITRATION:
These terms and conditions of sale and use are governed by the applicable Spanish legislation on the matter. To resolve any arising controversy or conflict, the parties submit to the jurisdiction of the courts of BARCELONA, the city of origin, CENTER MEDIC TRAVESSERA, owner of the WEBSITE, unless the law imposes another jurisdiction.
By Law 7/2017, of November 2, in its Article, 40.5, which incorporates into the Spanish legal system the Directive, 2013/11 / EU, of the European Parliament and of the Council, of May 21, in its Article 5.1, relative to the alternative resolution of consumer disputes: Online dispute resolution platform: (click here).
CENTER MEDIC TRAVESSERA, informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability, so that the user can obtain a copy of the personal data that has been provided on the web in order to be able to transmit them to other services, these rights may be exercised by any means that leaves proof of their shipment and receipt to the address: TRAVESSERA DE GRACIA, 285, BIS, Postal Code: 08025 Town: BARCELONA, Province: BARCELONA, Email: email@example.com, providing a photocopy of your ID or alternative documentation that proves your identity.