REFUNDS & CANCELLATION

From the “Refunds & Cancellation” section, you may request the cancellation of an order and submit a refund request. Please contact us to request the cancellation of your order. We always refund 100% of the amount paid.

To request a refund, you will need to provide the following information:

The name of the beneficiary who received the service.
Invoice number for which the refund is requested. We recommend having the invoice at hand to enter the required information.
Order date.
Payment method used for the purchase (service booking).
Confirmation of the email and phone number associated with the account used to place the order.

You will receive all information regarding the status of the order cancellation and your refund.

Refunds can only be issued within the accounting period and within a maximum period of 1 month.

Name of the beneficiary

Invoice number

Order date

Payment method

Where should we send your refund? (e.g., Bank IBAN, PayPal Email)

Customer's phone number